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Why is my I-526 receipt number invalid in the USCIS case status system?

It has been a couple of months since I received my I-526 receipt. However, when I try to check the case status on the USCIS website, it says, "You are attempting to add a receipt number that does not exist in My Case Status. Please check your receipt number and try again." Is this normal? How long does it take the system to update my case status? When can I start tracking the case status online?

Answers

  • Avatar

    Julia Roussinova

    Immigration Attorney
    Answered on

    Have your attorney put in a service request for IPO to determine if there is a problem with your I-526 receipt.

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    Bernard P Wolfsdorf

    Immigration Attorney
    Answered on

    It could be an error in the system or it could be your receipt has a problem. You need to write to the IPO and send them a copy of the receipt, as this is unusual.

  • Avatar

    Charles Foster

    Immigration Attorney
    Answered on

    It's hard to know why the USCIS website reflects that your receipt number does not exist. By this time, it should reflect your actual receipt number. You'll likely have to personally, or through your attorney, contact USCIS to determine the reason why the website does not reflect your receipt number.

  • Avatar

    Marko Issever

    EB-5 Broker Dealer
    Answered on

    No, it is not normal. There is clearly something wrong here. Did you have your immigration attorney follow up with USCIS for you? If not, either you or your attorney should be in touch with them immediately.

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    A Olusanjo Omoniyi

    Immigration Attorney
    Answered on

    Generally, USCIS' case online status is usually not current. Advisably, since you have received your I-526 receipt months ago, call the customer service center toll-free number on your receipt to inquire about your application and ask why you could not verify your petition online. If it is an error, request for correction.

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    Vaughan de Kirby

    Immigration Attorney
    Answered on

    The USCIS websites are less than reliable. I recommend you alert your investment immigration attorney to this issue immediately.

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    Stephen Berman

    Immigration Attorney
    Answered on

    Call customer service and ask.

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    Lynne Feldman

    Immigration Attorney
    Answered on

    Call USCIS to report this. Probably a computer error at input.

  • Avatar

    Belma Chinchoy

    Immigration Attorney
    Answered on

    You/your attorney should call and email USCIS EB-5 unit.

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    BoBi Ahn

    Immigration Attorney
    Answered on

    There is sometimes a lag time between when a case number is assigned and when the status gets uploaded/updated on the system. However, in this case, if it has been a couple of months, you should contact the service center's 1-800 number to verify that the case is processing properly.

  • Avatar

    Salvatore Picataggio

    Immigration Attorney
    Answered on

    USCIS' case status webpage is nice when it works, but it is not an official proof of filing or status and can be unreliable. I have seen valid cases that will not be accepted at all, and sometimes it takes several weeks after receiving the receipt notice to be able to add it to the system.

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