How can I get information about the progress of my EB-5 case?

You can check your own case status and the case processing date they are working on. If it passes the date you filed, then you can contact the EB-5 email to inquire on status or call the 800 customer service number for USCIS.

If your case is outside the normal or current processing time, you could inquire with the USCIS by phone and do a service request to see what the delay is. However, since your case appears to be within the processing time, you will not get much more information other than "pending" if you were to inquire further.

If all you are seeking is the status, there is no way to do an inquiry at this time for this date. A case is either pending, approved or has a request for evidence. Your case appears to be pending.

Try contacting the USCIS Contact Center at the www.uscis.gov/contactcenter.

Your case is within normal processing times. Therefore, calling the USCIS customer service or emailing the Immigrant Investor Program Office likely will not give you updated information. You just have to wait.

I recommend you consult with your investment immigration attorney and the regional center in which you invested. If you cannot get an adequate response, I suggest you consult with a qualified EB-5 immigration attorney.

You should contact the customer service center.