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Why is USCIS not updating the case status following our I-829 RFE response?

We received an RFE from USCIS on March 1 regarding to our I829 case. We mailed our response to USCIS in early April, and according to USPS, our response was delivered on April 11. Nonetheless, the USCIS Case Status Tracking page still shows that an RFE was issued on March 1, and is not updated to reflect that the Response was received. Is this common? Is there a way for us to confirm with USCIS that the RFE was indeed received?

Answers

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    Bernard P Wolfsdorf

    Immigration Attorney
    Answered on

    Hopefully if you replied via USPS you used some form of receipted mail, because they may state you never filed. While the online records are not perfect, you may want to resubmit and show proof of timely filing because a denied I-829 means you are likely in deportation court.

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    Lynne Feldman

    Immigration Attorney
    Answered on

    You can try calling USCIS or send an email to the Investor Office of USCIS.

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    Dennis Tristani

    Immigration Attorney
    Answered on

    The online case status update page is often behind schedule or could reflect outdated or incorrect information. You can write to the USCIS Investor Program Office (IPO) via email ([email protected]) to request a status update and confirm that your RFE was received.