I filed my I-526 application in November 2017. The case status on USCIS website has not been updated. How can I get more information to check the status of my petition?
You can check your own case status and the case processing date they are working on. If it passes the date you filed, then you can contact the EB-5 email to inquire on status or call the 800 customer service number for USCIS.
If your case is outside the normal or current processing time, you could inquire with the USCIS by phone and do a service request to see what the delay is. However, since your case appears to be within the processing time, you will not get much more information other than "pending" if you were to inquire further.
I recommend you consult with your investment immigration attorney and the regional center in which you invested. If you cannot get an adequate response, I suggest you consult with a qualified EB-5 immigration attorney.
Your case is within normal processing times. Therefore, calling the USCIS customer service or emailing the Immigrant Investor Program Office likely will not give you updated information. You just have to wait.
Try contacting the USCIS Contact Center at the www.uscis.gov/contactcenter.
If all you are seeking is the status, there is no way to do an inquiry at this time for this date. A case is either pending, approved or has a request for evidence. Your case appears to be pending.
